TERMS AND CONDITIONS
GENERAL TERMS AND CONDITIONS
Read the terms carefully before using www.gestures.shop.
These terms apply to all users of the domains www.gestures.shop and their sub-domains. By using our website and by buying products from our website, you agree to the terms and conditions described below. GESTURES reserves the right to revise these terms and conditions. Users are responsible for keeping themselves updated with such changes.
GESTURES cannot promise that the content of the site is free of inaccuracies or typographical errors at all times. Although GESTURES strives to display the correct texts, images and pricing on the website and webshop, errors may occur. When an inaccuracy or error occurs, we will try our best to fix it as soon as possible.
Copyright permission notice
Copyright in the documents provided in this website (including, without limitation, the trademarks of GESTURES, logos, graphics, text, photos, designs, logos, icons, images, data and software) are owned by or licensed to GESTURES. You are authorized to use this material only for personal, non-commercial purposes.
You may not charge anyone for use of the material and you may not publish, duplicate or otherwise distribute the material to others without prior consent from GESTURES. You may not modify the material in any way, without the prior written permission of the copyright owner, GESTURES.
You may purchase products on www.gestures.shop for personal use only and not for resale. By placing an order on www.gestures.shop, you certify that you are purchasing products for your own personal use and not for resale and that you accept our general terms and conditions. We reserve the right to refuse orders for any reason without explanation.
Cookies are used on the site to improve your browsing experience.
The website may contain links to other websites beyond our reach. We cannot be held liable for content or privacy policies of such websites.
All sizes are average sizes in centimeters. All models are unique, mostly handmade and may slightly differ from the models shown in the pictures. All our products are designed as works of art and are sold as such. The orderer is expected to regard these products as works of art. In the event that these works of art are used as functional objects, they shall not be subject to the usual requirements of a functional object. We therefore accept no liability arising from any use of these products other than as works of art.
All of our shipping will be handled by PostNL. PostNL will need your signature upon delivery. This will ensure that the packages are send to the right destinations with the utmost care.
When ordering goods from GESTURES for international deliveries you may be subject to import duties and/or taxes that apply to your country. GESTURES is not responsible for any charges that are incurred from customs/duties whatsoever.
Lost or damaged items during shipping
We will do are best to package your order in the best possible way, though when you order online there is always a chance that your product could get damaged during shipping. GESTURES is not liable for any direct or indirect damages done by any of the delivery/shipping services we provide.
Returns & Cancellation
Can I cancel or change an order from GESTURES before delivery?
If you wish to cancel or change an order before delivery, please call our Office, who will do their best to undertake your request. Unfortunately, we are unable to confirm cancelation of delivery if, for instance, your order has already been shipped.
Return and exchanges after delivery
We accept a return in items (in undamaged condition) within 14 days at your own expense; provided you communicated the return within two days after delivery, and we have approved it.
GESTURES will not accept any returned product without prior written communication and agreement.
Products must be send back to us in the original packaging. If an item appears damaged by your doing, we may charge you with a damage fee or refuse the return.
Costs of returning or exchanging your purchased items are at your own expense.
Returns postage cannot be refunded by GESTURES.
We aim to process all refunds within 5 working days of receiving your purchased items.
We recommend that you return goods via a recorded delivery service. We cannot be held liable for goods lost in transit.
Please make sure all returned items are well packaged, as not to be damaged in the post. Please make sure all return packages are sent with a traceable, insured service, as we cannot take responsibility for items damaged or lost in the return transit.
Please note – The above information relates only to returns on products purchased through the GESTURES website, www.gestures.shop.
Should you have any questions, comments or complains related to your purchase at gestures.shop, or should you want to return an item to us, please contact us.
Bouvigne 32 -2
1083 BP Amsterdam
+31 (0)6 11626346
CHAMBER OF COMMERCE: 56564732
VAT NO: NL195703510B01
BANK: ING AMSTERDAM